Frequently Asked Questions
Everything you need to know about your Alpkit order
What are your standard shipping times?
We offer standard delivery within 3-5 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 2 PM.
What is your return policy?
We offer a 30-day return window for all unworn apparel in its original packaging with tags attached. Returns are processed within 7-10 business days of receipt.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.