Returns & Exchanges

At Alpkit, we want you to be fully satisfied with your gear, which is why we offer a 123-day return period for any unused items in their original packaging. Whether it is a size swap or a change of heart, we make the process simple and sustainable.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your gear in its original packaging, ensuring all tags are attached and the items are in a clean, sellable condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop your package off at any authorized local collection point.

• 4.
  Refund or Exchange

  Once our warehouse team inspects your return, we will process your full refund or ship out your replacement exchange within 5-7 business days.